DIGITAL MARKETING FAST FACTS–CUSTOMER BUYING INSIGHTS
of Twitter users are more likely to buy from brands they follow.
One of the best and most effective benefits of Twitter is the fast-paced flow of information, making it easier to add fresh content throughout the day, allowing you to constantly engage with your customers. Tweets are easy to automate, repurpose and a great way to share links to your blogs, videos, contests and/or announcements in a way that is time efficient to share.
of top performing companies are using or planning to start using marketing automation
Due to the fact content marketing has become a lot more popular in 2017, automation allows companies to engage consistently with their customers over numerous digital channels. It also allows companies to centralise their operations, including email marketing, web analytics, landing page creation, segmentation, list management and multi-channel campaign execution leading to creating a deeper alignment between the marketing and sales teams.
of B2B marketers use video as a content marketing tactic, and 7% of marketers plan on increasing their YouTube marketing
Companies heavily rely on YouTube when it comes to video content marketing. However, you do not need to be big to leverage the power of video marketing. With the majority of 18-60 year olds with a smart phone in their pocket, access to video is quick and easy, and that doesn’t even factor in any other types of mobile devices such as tablets.
of marketers have reduced their advertising budget to fund more digital marketing.
Due to the fact Digital Marketing has a much higher ROI than the old-school marketing methods, more and more people are shifting away from these and moving towards the non-traditional online channels. Due to the fact that marketers can track and measure ROI a lot easier when marketing online, they feel that businesses are able to stretch money further when they can get an effective marketing strategy in place
FRAUD DETECTION – BPO SERVICE SHOWCASE
ONLINE CREDIT CARD FRAUD PREVENTION
AARCHIK offers a comprehensive Online Credit Card Fraud Prevention solution to mid-market and Fortune 500 e-commerce companies in the retail, travel and financial services industries
SPECIALISED INVESTIGATING TEAM
AARCHIK’s team of experienced investigators help our clients continuously improve fraud filters and reduce chargebacks. Our investigators identify, prioritize and analyze transactions, investigate inconsistencies to prevent fraud with high accuracy
Online Community Fraud Prevention
AARCHIK provides Online Community Fraud Prevention services, filtering seller-listed products and services over client platforms. Motif also moderates user-generated content over client websites and communities. We use a combination of automated filters and human judgment to maintain the integrity of client's website, making it a safe, healthy place to transact online business.
Online Community Fraud Prevention
AARCHIK offers Online Community Fraud Prevention for seller-listed products and services for e-commerce, online retail and online travel industries. We monitor, analyze and control product, service listings, preventing illegal, fraudulent and misleading listings which cause loss to buyers, leading to loss of trust in the client.
BPO SERVICES SHOWCASE
CONTACT CENTER SERVICES
AARCHIK is a customer centric services provider of contact center outsourcing solutions over voice, email and chat, strengthening customer relationships through service optimization. Our continuous improvement methodology coupled with predictive analytic delivers differentiated services, providing our clients with a competitive advantage.
BUSINESS RESEARCH AND ANALYTICS
AARCHIK provides market research and data analytics services that include primary and secondary research, data gathering, cleaning and analysis. We have performed inventory tracking, competitor and pricing analytics as well as market surveys, helping our clients track customers, products and competition.
AARCHIK provides Net Promoter Score (NPS)-related analytics and services to Retail, Consumer Packaged Goods (CPG), E-Commerce and Travel Services industries, covering activities ranging from conducting NPS surveys to NPS predictive modelling.
BACK OFFICE SUPPORT
AARCHIK offers a comprehensive range of back office support services that include rules based transaction processing where human judgment is essential to the workflow. Our back office services include accounts reconciliation, HR benefits administration and retirement services, content review and validation, content sourcing, review and scoring of financial documents.
TECHNOLOGY SOLUTIONS FAST FACTS
ENTERPRISE CLASS SOLUTIONS
We have established leadership positions in our respective markets by developing highly-scalable, enterprise-class solutions with advanced, integrated analytics for both unstructured and structured information.
CUSTOMER ENGAGEMENT SOLUTIONS
Our Customer Engagement Optimization solutions help organizations enrich customer interactions, improve business processes, and optimize their workforces in order to enhance loyalty, increase revenue, mitigate risk, and manage operational costs.
ACTIONABLE INTELLIGENCE SOLUTIONS
Our Actionable Intelligence solutions help organizations address three important challenges: Customer Engagement Optimization; Security Intelligence; and Fraud, Risk and Compliance. We help our customers capture large amounts of information from numerous data types and sources, use analytics to glean insights from the information, and leverage the resulting Actionable Intelligence to help optimize customer engagement, enhance security, and mitigate risk.
Global Scale and Operational Excellence
We have significant global scale and reach that allows us to flex our capacity to meet market demand, provide high customer service levels and effectively integrate acquisitions. We have been repeatedly recognized by key customers for these attributes.
BIG DATA ECOSYSTEM – AARCHIK PERSPECTIVE
DATA MANAGEMENT SOLUTIONS
Data Management Solutions & Support that include various data management disciplines, such as, Data Governance, Data Quality, Metadata Management, Data Architecture, Data Maturity Assessments and Chief Data Officer (CDO) Advisory Services
ENTERPRISE DATA INTEGRATION
Enterprise Data Integration services such as, Service Oriented Architecture (SOA) based data integration & delivery patterns; Extract, Transform & Load (ETL): data integration, transformation & batch load patterns; Extract, Load & Transform (ELT): data extract, load and transform patterns; Unstructured Data Patterns, such as, Data Ingestion, Modeling and Indexing for use in Big Data/ Hadoop solutions.
LEVERAGING CLOUD PLATFORMS
AARCHIK has experience in delivering data repositories using on premise and/or cloud solutions leveraging cloud platforms such as Amazon Web Services (AWS) and Microsoft Azure. In addition, our clients look to us to provide solutions where all types of data structured, semi-structured and unstructured data can be ingested, stored and analyzed to achieve the greatest business value.
ADVANCED ANALYTICS SOLUTIONS
AARCHIK provides various analytic solutions, using a variety of tools to deliver standard/Ad Hoc Reporting, Scorecards/Dashboards, Data Visualizations and advanced analytics, including, predictive analytics, data mining and data science services