The client is a Global SaaS provider of employee pensions, benefits and rewards. In this time, we have undertaken extensive customer, end user and market research to support a complete overhaul of the architecture and user interface of their SaaS platform. This helped transform the business from a consultancy provider into an award-winning, full service technology-led company.
Technology Overhaul For A Global Talent Consultancy
Overview
Technology Overhaul For A Global Talent Consultancy
Overview
The client is a Global SaaS provider of employee pensions, benefits and rewards. In this time, we have undertaken extensive customer, end user and market research to support a complete overhaul of the architecture and user interface of their SaaS platform. This helped transform the business from a consultancy provider into an award-winning, full service technology-led company.
Business Need
Most recently, we were engaged to produce a platform agnostic, UI design system which enabled white labelling by their customers. We engaged their customers in the process to support the redesign. We also designed a demo of the new customer experience to support sales enablement and ultimately their acquisition at the beginning of 2017.
Scope
New Product
Industries
Talent Management
Services
UI Engineering
Technologies
IOS
AngularJS
Swift UI
Android SDK
Figma
NodeJS
Services Provided
01
Stakeholder Engagement
02
Business Analysis, Competitor and Best of Breed Review
03
Market & Customer Analysis
04
User Research & Persona Creation
05
Platform Review, Content & Features Audit
06
IA & Taskflow Redesign, Prototyping, Usability Testing
07
UI Design, UI System Design
08
Design and Build of Sales Demo
Services Provided
01
Stakeholder Engagement
02
Business Analysis, Competitor and Best of Breed Review
03
Market & Customer Analysis
04
User Research & Persona Creation
05
Platform Review, Content & Features Audit
06
IA & Taskflow Redesign, Prototyping, Usability Testing
07
UI Design, UI System Design
08
Design and Build of Sales Demo
![20943821 [Converted]](https://aarchik.com/wp-content/uploads/2022/02/20943821-Converted-500x500.png "20943821 [Converted]")
Benefits
01
Redefined business as a leading SaaS provider and No.1 global employee benefits platform
02
Enhanced competitive advantage to support growth into new territories
03
Platform use increased by 20% among targeted employees
04
5% increase in pension take-up over a 2 week period
05
57% overall improvement to benefit completion
06
Significant decrease in calls to Support Centre and associated costs
07
Improved operations, reduced time on BAU activity, creating time to innovate
Have A Query?
Do you need a detailed consultation or feasibility study for this topic? Or it maybe you just want to exchange views and thoughts on this topic. Do get in touch with us and we would be glad to share a cup of coffee together and discuss this topic together.
Have A Query?
Do you need a detailed consultation or feasibility study for this topic? Or it maybe you just want to exchange views and thoughts on this topic. Do get in touch with us and we would be glad to share a cup of coffee together and discuss this topic together.
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